Last Modified On: May 24th, 2018
When you use the Services or register an account (either on your computer, mobile phone or other device), the Company’s servers may collect certain aggregate information or other information that does not reveal your identity (collectively, the “Non-Identifiable Information”). The Non-Identifiable Information may include (i) information that your computer, mobile phone or device sends or transmits, including your device type, model, manufacturer, operating system, version info, IP address, ID number (for example, your UDID), user settings, and information about your use of the Services such as promotions viewed, purchases made, and information you submitted, (ii) search terms you used, or which referring/exit pages brought you to the Website, and date and time of such information, (iii) non-personally identifying information provided by you, such as your gender, age or date of birth, (iv) information about or from another content delivery platform, and (v) information derived from such above information and other third party sources such as offers and advertisements viewed on the Website, or any information provided by affiliated partners.
When you use our Services or register an account, we collect a wide variety of information about you, including but not limited to, the answers you provide to our proprietary questions and the storyline you submit to us as content for a Song (the “Story”). Some of the information that you provide to us is personally identifiable information—information about you that can be used to contact or identify you, and information on your use or potential use of the Services and related services (the “Personal Information”). Personal Information that we might collect may include things like your name, mobile phone number, other phone numbers, email address, home address, credit card billing information and other submissions provided by you. Personal Information may also include other information you supply to us concerning your preferences and interests expressed in the course of using the Services. Unless otherwise stated herein or with your permission, Personal Information will be confidential, including the Story. (Notwithstanding the foregoing, Company may use, distribute and publish the Song in its sole discretion.)
To process purchases, we may require Personal Information such as your name, address, phone number, email address and credit card information. Such information is used primarily to process your order for a Song or Merchandise. Credit card transactions are processed through industry standard Secure Socket Layer (SSL) and/or strong encryption (3DES) by a third party, which only uses your information for that purpose.
We require an e-mail address from you when you register an account or use the Services. We use your e-mail for both transactional (e.g., order confirmation, refund and renewal processing, and follow-up questions) and promotional (e.g., newsletters, new product offerings, special discounts, event notifications, special third-party offers) purposes. E-mail messages we send you may contain code that enables our database to track your usage of the e-mails, including whether the e-mail was opened and what links (if any) were clicked. If you would rather not receive promotional e-mails from us, please see the section below labeled “Your Choices”. We may also contact you by telephone or text message (including to any wireless number you may provide to us) solely in connection with the Services. If you would rather not receive telephone calls or text messages from us, you may change or delete your number from your account preferences page(s), or ask to be removed from our contact list if you receive a call or text message from us. We fully comply with the requirements of the U.S. CAN-SPAM Act.
We also collect demographic data on the Website. We use this data to tailor our users’ experience on the Website, showing content that we think they might be interested in, and displaying the content according to their preferences. Some of this information may be shared with advertisers as Non-Identifiable Information.
We may periodically conduct voluntary user surveys. We encourage our users to participate in such surveys because they provide us with important information regarding the improvement of the Services. You may also volunteer for certain surveys that we may offer to our users, and any additional rules regarding the conduct of such surveys will be disclosed to you prior to your participation. We do not link the survey responses to any Personal Information, and all responses are anonymous.
We encourage you to refer a friend to the Website and Services by sending us a friend’s name and email address. We will keep this information in our database, and send that person a one-time e-mail containing your name and inviting them to visit the Website. This e-mail will also include instructions on how to remove their information from our database. You agree that you will not abuse this feature by entering names and addresses of those who would not be interested in the Services. For some of the Services, you may also give gift certificates to your friends, in which case we will use your friends’ e-mail address that you provide in order to deliver the gift certificates.
Our discussion thread is made available to users and visitors of the Website and may contain postings and comments related to a Song. Any information that is disclosed in the comments section of the discussion thread becomes public information and you should exercise caution when deciding to disclose any Personal Information.
Company may also receive Personal Information provided by affiliated partners or third parties in the course of your using their services, or from third parties subject to the limitations of the privacy policies of those affiliated partners or third parties.