Frequently Asked Questions

What currency are your prices in?

All prices on our website are in USD.

How long does it take to receive my song?

Once you complete your order, your song is created and delivered within 7 days. If it's been longer than 7 days, please check your song page URL that you set when you submitted your order or login to your Songfinch account and click on your song page via your dashboard.

How is my song delivered to me?

You’ll get an email when your song is finished with a link to the song page you set when purchasing. This is your custom page where you can listen to and download your song, read the lyrics, learn more about your artist, and easily share your song. If you’d like to add a CD, vinyl, sheet music and more, you can do so at our Store.

Do you offer songs in other languages?

At this time, we only offer songs in English. Feel free to sign up to our mailing list on the bottom of our site to stay up to date on new languages added in the future.

Can I make changes to my song after it’s finished?

Our number one goal is to have every song we deliver be more than you ever expected. If you want some tweaks to your song, shoot us a note at support@songfinch.com and we’ll be happy to coordinate fixes with you and your artist.

Can I pick my artist?

If you hear an artist on our site that you love, feel free to add a note letting us know when submitting and we will do our best to fulfill your request. If that artist is not available, we will send your opportunity with an artist with a similar style and sound.

Can I add more details to my submission after my song has been purchased?

Our process works very quickly to ensure we hit the 7 day deadline. Please make sure that your submission includes all details you would like us to know before we begin creating your song. We do not accept extra details once your song is in progress.

Can I listen to my song before purchase or while it's being written?

All of our songs are made to order based on your selections, details and stories so there is no way to listen before it’s purchased. Our artists write, produce, record and mix their songs in the same session so we are unable to offer back and forth feedback along the way. We may add this feature as an add-on in the future but we do not currently offer this.

Can I cancel my order after I complete my purchase?

With a 7 day delivery time, we have to work quickly to ensure that we deliver top quality songs on time. So when we receive your order, we review it, select your artist and send it off within minutes. If your song is in progress upon requesting to cancel, we are unable to issue a refund as we have to pay the artist for their work on your song whether it's complete or not.

What can I do with the song?

You are granted a personal use license in perpetuity. This means you can use the song on any of your personal social media channels, use it in a personal video (wedding, slide show, etc.), share it with anyone you’d like and spread it around. As long as you are not making money from it, you are totally fine.

I wrote my own lyrics, can you record them into a song?

At this time, we are unable to turn your poems and lyrics into songs.

Can you remake a current famous and/or released song but change a few words or lines to personalize it?

No. Due to copyrights with existing music, we are unable to make any covers or re-record an existing song and change a few lines to personalize it.

Other questions?

Feel free to reach out to support@songfinch.com and we’ll be happy to help you out.